My Library

LEADER 00000cam  2200361 i 4500 
001    22330325 
005    20230302110110.0 
008    211201s2023    caua     b    001 0 eng   
010    2021048625 
020    9781071816646|q(paperback) 
020    |z9781071816615|q(adobe pdf) 
020    |z9781071816639|q(epub) 
020    |z9781071816622|q(epub) 
040    DLC|beng|erda|cDLC 
042    pcc 
050 00 HD49|b.C664 2023 
100 1  Coombs, W. Timothy,|eauthor 
245 10 Ongoing crisis communication :|bplanning, managing, and 
       responding /|cW. Timothy Coombs. 
250    Sixth Edition. 
264  1 Los Angeles :|bSAGE Publications, Inc,|c2023. 
300    xv, 287 pages :|billustrations ;|c24 cm. 
500    Revised edition of the author's Ongoing crisis 
       communication, [2019]. 
504    Includes bibliographical references and index. 
520    "Crises occur every day: a viral outbreak threatens public
       health, a corporation lays off thousands of workers, an 
       oil spill threatens an ecosystem. Such crisis can be 
       devastating, resulting in tragic and sometimes fatal 
       outcomes for individuals, organizations, the 
       organizations' stakeholders, and even entire industries. 
       Author W. Timothy Coombs explains how crisis management 
       can prevent or reduce the threats of a crisis, providing 
       guidelines for how best to act and react in an emergency 
       situation. Ongoing Crisis Communication: Planning, 
       Managing, and Responding, Sixth Edition provides an 
       integrated approach to crisis communication that spans 
       various disciplines as well as the entire crisis 
       management process. Drawing on firsthand experience in 
       crisis management, author W. Timothy Coombs uses a three-
       staged approach to crisis management - pre-crisis, crisis,
       and post-crisis. A truly integrative and comprehensive 
       text, this book explains how crisis management can prevent
       or reduce the threats of a crisis, providing guidelines 
       for how best to act and react in an emergency situation. 
       The book includes new coverage of social media, social 
       networking sites, and terrorist threats and draws upon 
       recent work from management, public relations, 
       organizational psychology, marketing, organizational 
       communication, and computer-mediated communication 
       research"--|cProvided by publisher. 
650  0 Crisis management 
650  0 Communication in management