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Authors (1-3 of 3)
Bitner, Mary Jo
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Services marketing


Zeithaml, Valarie A
New York ; London : McGraw Hill, 1996. 1996

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Location Call No. Status
 Female Library  HD9980.5 Z45 1996    Available
 Male Library  HD9980.5 Z45 1996    Available
2
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Services marketing : integrating customer focus across the firm


Zeithaml, Valarie A
Boston : McGraw Hill/ Irwin, 2003 2003

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Copies

Location Call No. Status
 Female Library  HD9980.5 Z45 2003    Available
 Male Library  HD9980.5 Z45 2003    Available
3
Book
Book Cover

Services marketing : integrating customer focus across the firm


Zeithaml, Valarie A
Boston : McGraw-Hill Irwin, 2009 2009

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Copies

Location Call No. Status
 Female Library  HD9980.5 .Z45 2009    Available
 Male Library  HD9980.5 .Z45 2009    Available
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