Section 1. Technical communication basics: Definition of technical communication -- Profiling audiences -- The technical communication process -- Technical communication style -- Researching -- Designing pages -- Using visual aids -- Describing -- Section 2. Technical communication applications: Sets of instruction -- Informal reports and e-mail -- Developing websites / using social media -- Formal reports -- Recommendation and feasibility reports -- Proposals -- User manuals -- Section 3. Professional communications: Presentations -- Job application materials -- Appendix A. Brief handbook for technical writers -- Appendix B. Documenting sources.