Title |
The Relationship-based enterprise : powering business success through customer relationship management / Ray McKenzie. |
|
Imprint |
Toronto : McGraw-Hill Ryerson , 2001 |
|
Female Library
|
HF5415.5 M24 2001 |
Available |
Female Library
|
HF5415.5 M24 2001 c.2 |
Available |
Female Library
|
HF5415.5 M24 2001 c.3 |
Available |
Description |
xiv,368 p.; 24 cm. |
Bibliography |
Includes bibliographical references and index. |
Subject |
Customer relations
|
ISBN |
0070860815 |
|