Service intelligence : improving your bottom line with the power of IT service management / Sharon Taylor.
Female Library:Available, Male Library:Available
Internet business models : text and cases / edited by Thomas R.Eisenmann,in collaboration with Roger Hallowell and Mary Tripsas.
Female Library:Available
من القلب مباشرة / جاك ويلش و جون بيران ؛ نقله إلى العربية إبراهيم يحيى الشهابي.
Male Library:Available, Female Library:DUE 12-19-16 11:59PM Billed, Female Library:Available
أسطورة تويوتا : الأفكار الخلاقة التي قادت أكبر شركة تصنيع في العالم إلى النجاح / إيمي أوسونو ، نوريهيكو شيميزو ، هيروتاكا تاكويتشي بالاشتراك مع جون كايل دورتون ؛ ترجمة عنان عبد الظاهر ، إيمان الفرماوي.
Male Library:Available, Female Library:Available
Essentials of services marketing: concepts, strategies and cases / K. Douglas Hoffman , John E. Bateson.
Female Library:Available, Male Library:Available
Instructor's manual and test bank to accompany essentials of services marketing: concepts, strategies and cases / K. Douglas Hoffman , John E. Bateson.
Female Library:Available, Male Library:Available
Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Female Library:Available, Male Library:Available
Services management : an integrated approach / Edited by Bart Van Looy , Paul Gemmel , Roland Van Dierdonck.
Female Library:Available, Male Library:Available
Service Management Systems : ( how to creat competitive advantages through integrated work management , materials management, facilities management, and cost management systems / David P. Vondle.
Female Library:Available
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
Female Library:Available, Male Library:Available
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Female Library:Available, Male Library:Available
Higher education and the creative economy : beyond the campus / edited by Roberta Comunian and Abigail Gilmore.
Male Library:Available, Female Library:Available
The spaces of organisation and the organisation of space : power, identity and materiality at work / Karen Dale and Gibson Burrell.
Female Library:Available, Male Library:Available
An introduction to sustainable transportation : policy, planning and implementation / Preston L. Schiller, Eric C. Bruun and Jeffrey R. Kenworthy.
Female Library:Available
